A Note from Fleuri Beauty Team
While we continue to navigate and respond to current events, we are committed to making the safety of our employees and community of customers a top priority. As we fulfill orders and process returns at our warehouse, increased safety precautions are being taken at every step, and we are doing everything we can to get your orders shipped in accordance with our regular schedule.
Return Policy and Process
Items can be returned up to 30 days after your order has been shipped. If you received a defective, damaged, or incorrect item, you will be refunded the full postage cost, otherwise, customers are responsible for shipping fees. Simply reach out to our customer care team at firstname.lastname@example.org with your name, the product(s) you’d like to return, your order number, and the reason for the return. And you will receive the approval number. Please send the item(s) with the return form(packing slip) in the original shipping box. Upon receipt of item(s), we will fully examine it and notify you via email, within a reasonable period of time. We will refund your purchase price and a credit will be applied to your original method of payment. (Shipping and handling charges are not refundable.) Credit for gift returns will be issued to the original purchaser.