The Fleuri Customer Care Team is ready to assist you.

Customer Care hours of operation are Monday-Friday 9:30 am – 6:30 pm JST, closed Holidays.

We’d love to hear from you and will do our best to get back to you as soon as possible -- usually, that means within 1-2 business days. In the case of a holiday, it may take some time for us to respond.

Feel free to contact us by email at

To ensure you receive our email back and it doesn't go into spam, don't forget to add us to your contacts list!